Support
Real help, from real people.
Our support team sits inside our operations centers, so the people who answer are the people who can act. Reach us any time at support@bellmontexpress.com or use the chat in the corner of every page.
Track a shipment
Enter your tracking number to see the route map, milestones and journey log.
Open tracking →Claims
Report loss or damage within 30 days of delivery. Most claims resolve in under 10 business days.
Start a claim →Documentation
Bills of lading, customs paperwork, certificates of origin. Request certified copies for any shipment.
Request documents →Billing
Questions about an invoice, payment terms, or consolidated statements for high-volume accounts.
Contact billing →Support hours
Chat and email: 24/7. Phone escalations: Monday to Saturday, 07:00 to 22:00 in your local gateway time zone.